Well I certainly hope this is last! This is an update about or bags. Ok did I mention that our bags didn’t come… well they didn’t. First KLM said they would drop Maa's bags off at our place of stay, but then KLM refused to drop Maa’s bags at my grandparent’s house so she had to go get them. When she did she found that a pair of sandals, a cell phone, and some yummy chocolate was missing! How uncool right... Well it is uncool. After that you can imagine how much madder my mother was! She wrote a very strongly worded letter (email) to the Delta/KLM people. We then got a call from KLM, but the Indian —Delhi at least— KLM employees are much nicer than the Amsterdam employees, so the lady listened and APOLOGIZED to my mother for our troubles! Can you believe it? She APOLOGIZED!!!!!
P.S. did you notice my colored letters????
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